Effective Date: July 28, 2025
Last Updated: July 28, 2025
At D’ Vision Academy, we value your privacy and are committed to protecting your personal and financial information. This policy outlines how we collect, use, and protect your data, especially during online payments.
By using our platform and making any payment, you agree to this Privacy Policy.
1. Information We Collect
We collect information when you sign up or make payments on our platform, including:
- Name
- Email address
- Phone number
- Class/Grade information
- Payment details (processed via secure third-party payment gateway)
2. Payment Data and Gateway Compliance
We use trusted and PCI-DSS-compliant payment gateway providers (such as Razorpay/PayU/Stripe) to process all online payments.
When You Make a Payment:
- Your card or UPI information is not stored on our servers.
- All payment data is encrypted and securely transmitted to the payment gateway.
- We only store non-sensitive payment identifiers, such as:
- Transaction ID
- Payment status
- Order reference
These are used for billing, refunds, and resolving payment disputes.
In Compliance With Payment Gateway Terms:
- We may share required information with the gateway (e.g., Razorpay or PayU) for payment processing and fraud prevention.
- All transactions are processed securely in accordance with RBI guidelines and applicable data protection laws (such as IT Act, 2000).
3. How We Use Your Payment Data
- To confirm and process your enrollment
- To send you payment receipts and renewal reminders
- To issue refunds or resolve failed transactions
- To comply with legal, tax, and financial regulations
We do not sell, rent, or misuse your financial information.
4. Your Payment Rights
You may:
- Request a payment invoice or transaction history
- Contact us in case of a failed or duplicate transaction
- Request deletion of stored non-sensitive identifiers (not involving legal/tax records)
Billing Support: info@dvisionacademy.com
Helpline: +91 9928193969
5. Secure Transactions
All payments are processed via SSL encryption and meet PCI-DSS standards. We and our payment gateway partners maintain high standards for security and compliance.
6. Contact for Payment Concerns
For questions related to billing, payment security, or refund requests, please contact:
Billing Department – D’ Vision Academy
+91 9928193969 || info@dvisionacademy.com